CANCELLATION PROCESS
At Mavrine Cosmetics, we strive to provide a smooth shopping experience. If you need to cancel your order, please follow the steps outlined below:
1. Eligibility for Cancellation
- You may cancel your order within 24 hours of placing it. After this period, we cannot guarantee that your order can be canceled, as it may have already been processed or shipped.
2. How to Cancel Your Order
- To initiate a cancellation, please contact our customer service team as soon as possible. You can reach us via:
- Email: [Sales@mavrinecosmetics.com]
- Phone: [7505658601]
- Provide your order number and any relevant details regarding your request.
3. Confirmation of Cancellation
- Once your cancellation request is received, we will review it and confirm whether your order can be canceled. You will receive a confirmation email regarding the status of your cancellation.
4. Refund Process
- If your order is successfully canceled, any charges made will be refunded to your original payment method. Please allow 5-7 business days for the refund to process, depending on your financial institution.
5. Exceptions
- Please note that certain items may be ineligible for cancellation if they are marked as final sale or if they have already been shipped.
6. Contact Us
- If you have any questions or need assistance with the cancellation process, please do not hesitate to reach out to our customer service team.
Mavrine Cosmetics
[Sales@mavrinecosmetics.com]
[7505658601]
[MAVRINE Cosmetics, Shimla By pass road, Arcadia Grant, Badowala, Dehradun]